Compliance

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Upstash Legal & Security Documents

• Upstash Terms of Service
• Upstash Privacy Policy
• Upstash Data Processing Agreement
• Upstash Technical and Organizational Security Measures
• Upstash Subcontractors

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Is Upstash SOC2 Compliant?

Upstash Redis databases under Pro and Enterprise support plans are SOC2 compliant. Check our trust page for details.

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Is Upstash ISO-27001 Compliant?

We are in process of getting this certification. Contact us (support@upstash.com) to learn about the expected date.

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Is Upstash GDPR Compliant?

Yes. For more information, see our Privacy Policy. We acquire DPAs from each subcontractor that we work with.

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Is Upstash HIPAA Compliant?

We are in process of getting this certification. Contact us (support@upstash.com) to learn about the expected date.

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Is Upstash PCI Compliant?

Upstash does not store personal credit card information. We use Stripe for payment processing. Stripe is a certified PCI Service Provider Level 1, which is the highest level of certification in the payments industry.

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Does Upstash conduct vulnerability scanning and penetration tests?

Yes, we use third party tools and work with pen testers. We share the results with Enterprise customers. Contact us (support@upstash.com) for more information.

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Does Upstash take backups?

Yes, we take regular snapshots of the data cluster to the AWS S3 platform.

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Does Upstash encrypt data?

Customers can enable TLS when creating a database or cluster, and we recommend this for production environments. Additionally, we encrypt data at rest upon customer request.