Customer Onboarding

This example demonstrates a customer onboarding process using Upstash Workflow. The following example workflow registers a new user, sends welcome emails, and periodically checks and responds to the user’s activity state.

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Use Case

Our workflow will:

1. Register a new user to our service
2. Send them a welcome email
3. Wait for a certain time
4. Periodically check the user’s state
5. Send appropriate emails based on the user’s activity

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Code Example

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Code Breakdown

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1. New User Signup

We start by sending a newly signed-up user a welcome email:

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2. Initial Waiting Period

To leave time for the user to interact with our platform, we use context.sleep to pause our workflow for 3 days:

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3. Periodic State Check

We enter an infinite loop to periodically (every month) check the user’s engagement level with our platform and send appropriate emails:

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Key Features

1. Non-blocking sleep: We use context.sleep for pausing the workflow without consuming execution time (great for optimizing serverless cost).

2. Long-running task: This workflow runs indefinitely, checking and responding to a users engagement state every month.